Cancellation and Refund Policy:

Cancellation of orders within a certain timeframe may result in forfeiture of the deposit. Any cancellations made after a specified date may require payment of the full balance. Refunds may be considered under certain circumstances, such as force majeure events or unforeseen emergencies.

Product Selection and Order Details:

Customers must finalize their product selection and any customization options by a specified date. Changes made after this date may incur additional charges or may not be possible due to production constraints. Sion Co. reserves the right to substitute products based on availability.

Service Details:

Sion Co. will ensure products are prepared and delivered as agreed upon. Any additional services requested by the customer, such as expedited shipping or special packaging, may be subject to additional charges.

Liability and Insurance:

Sion Co. maintains appropriate product liability coverage. Customers are responsible for ensuring their products are used safely and legally. Both parties should indemnify and hold harmless each other from any claims arising from the use of Sion Co. products.

Force Majeure:

Sion Co. is not liable for delays or failures in performance due to circumstances beyond their control, such as natural disasters or supplier delays. In such cases, Sion Co. will make reasonable efforts to fulfill orders promptly.

Customer Responsibilities:

Customers are responsible for ensuring their shipping address is correct and accessible. Customers should inspect their products upon delivery and report any issues promptly.

Intellectual Property:

Sion Co. retains all rights to its intellectual property, including product designs and branding. Customers may not reproduce or distribute any materials provided by Sion Co. without prior consent.

Governing Law and Dispute Resolution:

These terms are governed by the laws of [jurisdiction]. Any disputes shall be resolved through negotiation, mediation, or arbitration.

Miscellaneous:

Terms and conditions are subject to change at Sion Co.’s discretion. The agreement constitutes the entire understanding between the parties and supersedes any prior agreements or representations.